Shipping policy

Shipping Policy

Orders placed through our website may include preorder items. Preorder products are not in stock at the time of purchase and are produced after the preorder period has ended.

Estimated production time for preorder items is approximately 3–4 weeks before orders are shipped. Production timelines are estimates and may vary depending on manufacturing and supply conditions.

Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping times after dispatch typically range between 3–5 business days, depending on the shipping carrier and the customer’s location.

Please note that shipping delays may occur due to circumstances outside of our control, including carrier delays, weather conditions, or other logistical issues.

Customers are responsible for ensuring that the correct shipping address is entered at checkout. We are not responsible for orders shipped to incorrectly entered addresses.

If an order is returned due to an incorrect address or failed delivery attempt, additional shipping charges may apply to have the package reshipped.

If you have any questions about your order, please contact us using the contact information provided on our website.

 

International Shipping

We offer international shipping to select countries. Shipping rates are calculated at checkout or based on the flat rate listed at checkout.

Delivery times for international orders vary depending on the destination country and customs processing.

International customers are responsible for any customs duties, import taxes, or fees required by their country. These charges are not included in the order total and are determined by the destination country’s government.

We are not responsible for delays caused by customs processing or international shipping carriers.

If an international package is refused, returned, or abandoned due to unpaid customs fees, the customer will be responsible for any return shipping costs.